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Feedback Frequency

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About

Imagine you have been offered a deal from your auto insurer: If you install a mobile phone app that monitors and provides feedback on your driving, including on areas such as speeding, braking, and acceleration, and you keep the score above 70 (out of 100) over six months, you will receive an insurance premium discount. Are you willing to install the app and read the details about the performance from the app? Do you think feedback frequency will affect your future performance?

Author(s)

Minjeong (MJ) Kim & Fei Du

Fei Du, PhD
Assistant Professor of Accountancy
Gies College of Business
R.C. Evans Data Analytics Fellow
University of Illinois at Urbana-Champaign

Minjeong (MJ) Kim
PhD Student in Accountancy
Gies College of Business
University of Illinois at Urbana-Champaign

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Software

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